Design process that was followed in this project:
• Introduction
• User study
- Critical Incident Technique
- User stories and semi-structure interviews
- User study responses
- User stories
- Problems
- Insights
• Secondary research
• Stakeholders in the system
• Dimensions of the problem
• Project scope
• Overview of the system
• ldeation
• System map
• System rules
• Constraints and assumptions
• Final Concept
• Wireframes
• Graphical User Interface
• Resources Acknowlodgement
• References
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